Can't make our dates & times, train your dog online!
If you can't make any of our course dates, our head trainer runs a company called Dog School Live Online Dog Training www.dogschoollive.com
On that website there is 33 online courses, virtual behaviour counselling & virtual one to ones, all ran by Zoom.
If you can't attend a couple of the weeks of your course then don't worry Happy Hounds DTS offers flexible learning.
Flexible learning means you can replace that week on another night. Once you enrol on your course, you email email@example.com & they will send you a replacement date for the ones you will miss or have missed.
You will never lose out, we can also send you are notes that include video tutorials to catch you up.
Company Policy T & C's!
Once you have purchased your training on our shop, your balance for your training which is stated on product info is a non refundable or transferrable deposit if you cancel your training.
If you are on agility & hoopers courses, one to ones or pup socials we can re-advertise your place & if we can get someone in your place we will refund or transfer you however for obedience courses this is not possible due to the fact on purchase you get all your notes to the course with video tutorials (your virtual side to the course) so we cannot refund however we could readvertise your place & if someone can swap into your date we can then defer your course to a later date.
If you can't attend call us between 11-1pm Monday to Friday or drop us an email at firstname.lastname@example.org
COVID-19 Guidelines for classes!
We are currently closed for lockdown till 22nd Feb the link below shows you are recommencement date & change to start dates for current bookings...
We cant offer a refund as we send a digital version of the course with video tutorials of our demo's & notes on purchase via the receipt so we can only defer courses.
In the meantime we will be putting our course dates for Feb 22nd onwards on website for new customers to purchase.
During our closure; www.dogschoollive.com
click here to view are offering Puppy & Adult Classes over Zoom virtually & one to ones over zoom with one of our trainers Tracy. There is also 32 Online Dog Training Courses on offer to.
For the return our COVID secure procedures below....
We have put a 2-3 metre lines on floor in arena for classes, separating each working area to provide 6 working pod's.
We will ask all owners to pay for pet shop products or training by cash in class or on this website store to avoid queues.
We will be leaving our shutter door open during the classes for full ventilation so please dress up warm.
All attendees unless except medically or children under 6 to wear a face mask from your car till your seated in your pod, once seated then you can remove your mask, we ask you to put it back on when leaving your seat when class is finished. One to ones need to wear a mask (if in main arena they can take it off when seated however in one to one room then they need remain with it on as social distancing cannot be met in consultation room)
We have removed all throws, cushions & coloured floor mats for a more sterile environment
We will greet you in a Visor & temperature check you upon arrival for classes (except pup social as isolated drop off) We do however ask pup social clients to spray drop off gate with viral spray on exit.
We ask all clients to wash their hands on entrance & exit & we use an Anti-viral quick drying spray on all sofas & wash all equipment after each class.
All clients must remain in cars when entering the top gate until 5 minutes before the start time of your class.
We allow 1 adult & 1 child (under 18) per dog per class (this may change keep checking on here for updates)
Any classes that you have to cancel due to self isolation or lockdown can be rearranged but we don't offer a refund poicy as all our course notes & video tutorials are sent on purchase receipt.
(See pictures below of Arena)..
Office open 11-1pm Monday to Friday if you want to chat to reception
Our trainers have done a virtual course on Prevent COVID-19 to ensure we are in the loop. Certificates below.
COVID-19 how it effects classes Read blue box under the online shop below
PLEASE NOTE: All obedience training classes above come with digital notes & video tutorials on each demonstration, we cannot refund any course once purchased, as the day of purchase you receive the whole course & have lifetime access to these too. We however can transfer dates to a later class start date, if the reason is lockdown due to COVID-19 for a course that hasn't started or offer flexible learning for any weeks missed due to self isolation or lock downs...